Process Mining: The first successful Peruvian case

Guillermo Calderón-Ruiz, Danny Fernández Luque

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

1 Cita (Scopus)

Resumen

Process mining is a research discipline that allows to analyze and optimize business processes, it has been used in different types of companies (government, health, among others). In this paper we want to reinforce that process mining is a powerful tool in organizations, in addition we want to demonstrate to the Peruvian entrepreneur that its application brings substantial benefits to the company and the people involved. In 2016, different process mining algorithms were applied to the sales process of a Peruvian company and its optimization was achieved, five years later it was verified that the process was still operating correctly.

Idioma originalInglés
Título de la publicación alojada20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
Subtítulo de la publicación alojada"Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022
EditoresMaria M. Larrondo Petrie, Jose Texier, Andrea Pena, Jose Angel Sanchez Viloria
EditorialLatin American and Caribbean Consortium of Engineering Institutions
ISBN (versión digital)9786289520705
DOI
EstadoPublicada - 2022
Publicado de forma externa
Evento20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022 - Boca Raton, Estados Unidos
Duración: 18 jul. 202222 jul. 2022

Serie de la publicación

NombreProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Volumen2022-July
ISSN (versión digital)2414-6390

Conferencia

Conferencia20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022
País/TerritorioEstados Unidos
CiudadBoca Raton
Período18/07/2222/07/22

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