TY - GEN
T1 - Influential Factors in Academic Satisfaction Mediated by the Usability of the LMS in University Students
AU - Gutierrez-Aguilar, Olger
AU - Aplugi, Glória
AU - Ticona-Apaza, Valerio
AU - Calderón-Chávez, Elia Luz
AU - Chicana-Huanca, Sandra
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
PY - 2024
Y1 - 2024
N2 - The objective of the research was to determine which factors influence academic satisfaction in university students mediated by usability, using personalization, communication, collaboration, ease of use, and navigation as predictor variables. As a mediating variable, the usability of the LMS and the dependent variable is academic satisfaction. The methodology employed corresponds to a non-experimental research design: a sample of 384 students in southern Peru are administered an electronic questionnaire (n = 24; α = 0.950 ω = 0.950) using reliability and validity tests, factor analysis, and structural equation modelling. It is concluded that the LMS’s usability is essential for students’ academic satisfaction. Although factors such as ease of use, navigation, and customization improve the system’s usability, surprisingly, they do not show a direct connection with academic satisfaction. This underscores the importance of prioritizing usability in LMSs but also suggests that academic success results from multiple interconnected factors.
AB - The objective of the research was to determine which factors influence academic satisfaction in university students mediated by usability, using personalization, communication, collaboration, ease of use, and navigation as predictor variables. As a mediating variable, the usability of the LMS and the dependent variable is academic satisfaction. The methodology employed corresponds to a non-experimental research design: a sample of 384 students in southern Peru are administered an electronic questionnaire (n = 24; α = 0.950 ω = 0.950) using reliability and validity tests, factor analysis, and structural equation modelling. It is concluded that the LMS’s usability is essential for students’ academic satisfaction. Although factors such as ease of use, navigation, and customization improve the system’s usability, surprisingly, they do not show a direct connection with academic satisfaction. This underscores the importance of prioritizing usability in LMSs but also suggests that academic success results from multiple interconnected factors.
KW - academic satisfaction
KW - communication and collaboration
KW - ease of use and navigation
KW - LMS
KW - Personalization
KW - Usability
UR - http://www.scopus.com/inward/record.url?scp=85187788103&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-54256-5_35
DO - 10.1007/978-3-031-54256-5_35
M3 - Conference contribution
AN - SCOPUS:85187788103
SN - 9783031542558
T3 - Lecture Notes in Networks and Systems
SP - 371
EP - 379
BT - Information Technology and Systems - ICITS 2024
A2 - Rocha, Alvaro
A2 - Diez, Jorge Hochstetter
A2 - Ferras, Carlos
A2 - Rebolledo, Mauricio Dieguez
PB - Springer Science and Business Media Deutschland GmbH
T2 - International Conference on Information Technology and Systems, ICITS 2024
Y2 - 24 January 2024 through 26 January 2024
ER -