TY - GEN
T1 - Digital information in user satisfaction mediated by digital inclusion in university students in extreme economic situation
AU - Gutierrez-Aguilar, Olger
AU - de Manchego, Victoria Torres Cheje
AU - Calisaya-Gutierrez, Angela
AU - Chicaña-Huanca, Sandra
N1 - Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2023
Y1 - 2023
N2 - The research sought to ascertain the relationship between digital information, which includes the exchange of digital information, information exchange, information need, and information search, as predictor variables in user satisfaction, and digital inclusion as a mediating variable. The methodology for the study follows a non-experimental research design; an electronic questionnaire (n = 30; = 0.959; = 0.959) is administered to a sample of 233 university students from a public university in southern Peru under harsh economic conditions, using reliability and validity tests, factor analysis, and structural equation modeling with partial least squares. The results have shown a statistically significant effect between digital inclusion and satisfaction among university students in extreme poverty, and the levels of satisfaction and user satisfaction maintain a close dependency relationship. The exchange of information positively influences digital inclusion in the same way, that information search maintains a statistically significant relationship.
AB - The research sought to ascertain the relationship between digital information, which includes the exchange of digital information, information exchange, information need, and information search, as predictor variables in user satisfaction, and digital inclusion as a mediating variable. The methodology for the study follows a non-experimental research design; an electronic questionnaire (n = 30; = 0.959; = 0.959) is administered to a sample of 233 university students from a public university in southern Peru under harsh economic conditions, using reliability and validity tests, factor analysis, and structural equation modeling with partial least squares. The results have shown a statistically significant effect between digital inclusion and satisfaction among university students in extreme poverty, and the levels of satisfaction and user satisfaction maintain a close dependency relationship. The exchange of information positively influences digital inclusion in the same way, that information search maintains a statistically significant relationship.
KW - Digital inclusion
KW - Exchange of digital information
KW - Exchange of information
KW - Information need
KW - Information search
KW - User satisfaction
UR - http://www.scopus.com/inward/record.url?scp=85172299814&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85172299814
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology
A2 - Larrondo Petrie, Maria M.
A2 - Texier, Jose
A2 - Matta, Rodolfo Andres Rivas
PB - Latin American and Caribbean Consortium of Engineering Institutions
T2 - 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023
Y2 - 19 July 2023 through 21 July 2023
ER -