Process Mining: The first successful Peruvian case

Guillermo Calderón-Ruiz; Danny Fernández Luque

doi:10.18687/LACCEI2022.1.1.527

Process Mining: The first successful Peruvian case

Guillermo Calderón-Ruiz, Danny Fernández Luque

UniversidadCatólica deSanta María

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

Process mining is a research discipline that allows to analyze and optimize business processes, it has been used in different types of companies (government, health, among others). In this paper we want to reinforce that process mining is a powerful tool in organizations, in addition we want to demonstrate to the Peruvian entrepreneur that its application brings substantial benefits to the company and the people involved. In 2016, different process mining algorithms were applied to the sales process of a Peruvian company and its optimization was achieved, five years later it was verified that the process was still operating correctly.

Original language	English
Title of host publication	20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
Subtitle of host publication	"Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022
Editors	Maria M. Larrondo Petrie, Jose Texier, Andrea Pena, Jose Angel Sanchez Viloria
Publisher	Latin American and Caribbean Consortium of Engineering Institutions
ISBN (Electronic)	9786289520705
DOIs	https://doi.org/10.18687/LACCEI2022.1.1.527
State	Published - 2022
Externally published	Yes
Event	20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022 - Boca Raton, United States Duration: 18 Jul 2022 → 22 Jul 2022

Publication series

Name	Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Volume	2022-July
ISSN (Electronic)	2414-6390

Conference

Conference	20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022
Country/Territory	United States
City	Boca Raton
Period	18/07/22 → 22/07/22

Keywords

applicationofprocess mining
business process optimization
process mining

Access to Document

10.18687/LACCEI2022.1.1.527

Cite this

Calderón-Ruiz, G., & Luque, D. F. (2022). Process Mining: The first successful Peruvian case. In M. M. Larrondo Petrie, J. Texier, A. Pena, & J. A. S. Viloria (Eds.), 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022 (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology; Vol. 2022-July). Latin American and Caribbean Consortium of Engineering Institutions. https://doi.org/10.18687/LACCEI2022.1.1.527

Calderón-Ruiz, Guillermo ; Luque, Danny Fernández. / Process Mining : The first successful Peruvian case. 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022. editor / Maria M. Larrondo Petrie ; Jose Texier ; Andrea Pena ; Jose Angel Sanchez Viloria. Latin American and Caribbean Consortium of Engineering Institutions, 2022. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology).

@inproceedings{c2fb837ce4414d6fbd57af89127ba596,

title = "Process Mining: The first successful Peruvian case",

abstract = "Process mining is a research discipline that allows to analyze and optimize business processes, it has been used in different types of companies (government, health, among others). In this paper we want to reinforce that process mining is a powerful tool in organizations, in addition we want to demonstrate to the Peruvian entrepreneur that its application brings substantial benefits to the company and the people involved. In 2016, different process mining algorithms were applied to the sales process of a Peruvian company and its optimization was achieved, five years later it was verified that the process was still operating correctly.",

keywords = "applicationofprocess mining, business process optimization, process mining",

author = "Guillermo Calder{\'o}n-Ruiz and Luque, {Danny Fern{\'a}ndez}",

note = "Publisher Copyright: {\textcopyright} 2022 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.; 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022 ; Conference date: 18-07-2022 Through 22-07-2022",

year = "2022",

doi = "10.18687/LACCEI2022.1.1.527",

language = "English",

series = "Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology",

publisher = "Latin American and Caribbean Consortium of Engineering Institutions",

editor = "{Larrondo Petrie}, {Maria M.} and Jose Texier and Andrea Pena and Viloria, {Jose Angel Sanchez}",

booktitle = "20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology",

}

Calderón-Ruiz, G & Luque, DF 2022, Process Mining: The first successful Peruvian case. in MM Larrondo Petrie, J Texier, A Pena & JAS Viloria (eds), 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022. Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology, vol. 2022-July, Latin American and Caribbean Consortium of Engineering Institutions, 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022, Boca Raton, United States, 18/07/22. https://doi.org/10.18687/LACCEI2022.1.1.527

Process Mining: The first successful Peruvian case. / Calderón-Ruiz, Guillermo; Luque, Danny Fernández.
20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022. ed. / Maria M. Larrondo Petrie; Jose Texier; Andrea Pena; Jose Angel Sanchez Viloria. Latin American and Caribbean Consortium of Engineering Institutions, 2022. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology; Vol. 2022-July).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Process Mining

T2 - 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022

AU - Calderón-Ruiz, Guillermo

AU - Luque, Danny Fernández

PY - 2022

Y1 - 2022

N2 - Process mining is a research discipline that allows to analyze and optimize business processes, it has been used in different types of companies (government, health, among others). In this paper we want to reinforce that process mining is a powerful tool in organizations, in addition we want to demonstrate to the Peruvian entrepreneur that its application brings substantial benefits to the company and the people involved. In 2016, different process mining algorithms were applied to the sales process of a Peruvian company and its optimization was achieved, five years later it was verified that the process was still operating correctly.

AB - Process mining is a research discipline that allows to analyze and optimize business processes, it has been used in different types of companies (government, health, among others). In this paper we want to reinforce that process mining is a powerful tool in organizations, in addition we want to demonstrate to the Peruvian entrepreneur that its application brings substantial benefits to the company and the people involved. In 2016, different process mining algorithms were applied to the sales process of a Peruvian company and its optimization was achieved, five years later it was verified that the process was still operating correctly.

KW - applicationofprocess mining

KW - business process optimization

KW - process mining

UR - http://www.scopus.com/inward/record.url?scp=85140026842&partnerID=8YFLogxK

U2 - 10.18687/LACCEI2022.1.1.527

DO - 10.18687/LACCEI2022.1.1.527

M3 - Conference contribution

AN - SCOPUS:85140026842

T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology

BT - 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology

A2 - Larrondo Petrie, Maria M.

A2 - Texier, Jose

A2 - Pena, Andrea

A2 - Viloria, Jose Angel Sanchez

PB - Latin American and Caribbean Consortium of Engineering Institutions

Y2 - 18 July 2022 through 22 July 2022

ER -

Calderón-Ruiz G, Luque DF. Process Mining: The first successful Peruvian case. In Larrondo Petrie MM, Texier J, Pena A, Viloria JAS, editors, 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022. Latin American and Caribbean Consortium of Engineering Institutions. 2022. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology). doi: 10.18687/LACCEI2022.1.1.527

Process Mining: The first successful Peruvian case

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Cite this